Gudykunst' Anxiety and Uncertainty Management Theory (AUM). The greater the anxiety and unpredictability in meeting strangers, the worse your communication and cultural adaptation is. But too little anxiety (carelessness) or too much predictability (staying in your own bubble) also is bad. As missionaries in a foreign culture you need to find the happy middle between being overwhelmed and not risking enough.
An example of communication breaking down as anxiety rises.
An example of communication breaking down as anxiety rises.
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